| | 15 | === How to use your username to receive notification mails === |
| | 16 | |
| | 17 | To receive notification mails, you can either enter a full email address or your username. To get notified with a simple username or login, you need to specify a valid email address in the ''Preferences'' page. |
| | 18 | |
| | 19 | Alternatively, a default domain name ('''`smtp_default_domain`''') can be set in the TracIni file (see [#ConfigurationOptions Configuration Options] below). In this case, the default domain will be appended to the username, which can be useful for an "Intranet" kind of installation. |
| | 20 | |
| | 21 | When using apache and mod_kerb for authentication against Kerberos / Active Directory, usernames take the form ('''`username@EXAMPLE.LOCAL`'''). To avoid this being interpreted as an email address, add the Kerberos domain to ('''`ignore_domains`'''). |
| | 22 | |
| 33 | | * '''`mime_encoding`''': (''since 0.10'') E-mail notifications are always sent in 7-bit mode. This option allows to select the MIME encoding scheme. Supported values: |
| 34 | | * `base64`: default value, works with any kind of content. May cause some issues with touchy anti-spam/anti-virus engines. |
| 35 | | * `qp` or `quoted-printable`: best for european languages (more compact than base64), not recommended for non-ASCII text (less compact than base64) |
| 36 | | * `none`: no encoding. Use with plain english only (ASCII). E-mails with non-ASCII chars won't be delivered. |
| | 43 | * '''`ignore_domains`''': Comma-separated list of domains that should not be considered part of email addresses (for usernames with Kerberos domains). |
| | 44 | * '''`mime_encoding`''': (''since 0.10'') This option allows selecting the MIME encoding scheme. Supported values: |
| | 45 | * `none`: default value, uses 7bit encoding if the text is plain ASCII, or 8bit otherwise. |
| | 46 | * `base64`: works with any kind of content. May cause some issues with touchy anti-spam/anti-virus engines. |
| | 47 | * `qp` or `quoted-printable`: best for european languages (more compact than base64) if 8bit encoding cannot be used. |
| | 98 | === Customizing the e-mail content === |
| | 99 | |
| | 100 | The notification e-mail content is generated based on `ticket_notify_email.txt` in `trac/ticket/templates`. You can add your own version of this template by adding a `ticket_notify_email.txt` to the templates directory of your environment. The default looks like this: |
| | 101 | |
| | 102 | {{{ |
| | 103 | $ticket_body_hdr |
| | 104 | $ticket_props |
| | 105 | {% choose ticket.new %}\ |
| | 106 | {% when True %}\ |
| | 107 | $ticket.description |
| | 108 | {% end %}\ |
| | 109 | {% otherwise %}\ |
| | 110 | {% if changes_body %}\ |
| | 111 | ${_('Changes (by %(author)s):', author=change.author)} |
| | 112 | |
| | 113 | $changes_body |
| | 114 | {% end %}\ |
| | 115 | {% if changes_descr %}\ |
| | 116 | {% if not changes_body and not change.comment and change.author %}\ |
| | 117 | ${_('Description changed by %(author)s:', author=change.author)} |
| | 118 | {% end %}\ |
| | 119 | $changes_descr |
| | 120 | -- |
| | 121 | {% end %}\ |
| | 122 | {% if change.comment %}\ |
| | 123 | |
| | 124 | ${changes_body and _('Comment:') or _('Comment (by %(author)s):', author=change.author)} |
| | 125 | |
| | 126 | $change.comment |
| | 127 | {% end %}\ |
| | 128 | {% end %}\ |
| | 129 | {% end %}\ |
| | 130 | |
| | 131 | -- |
| | 132 | ${_('Ticket URL: <%(link)s>', link=ticket.link)} |
| | 133 | $project.name <${project.url or abs_href()}> |
| | 134 | $project.descr |
| | 135 | }}} |
| | 162 | |
| | 163 | == Customizing e-mail content for MS Outlook == |
| | 164 | |
| | 165 | Out-of-the-box, MS Outlook normally presents plain text e-mails with a variable-width font; the ticket properties table will most certainly look like a mess in MS Outlook. This can be fixed with some customization of the [#Customizingthee-mailcontent e-mail template]. |
| | 166 | |
| | 167 | Replace the following second row in the template: |
| | 168 | {{{ |
| | 169 | $ticket_props |
| | 170 | }}} |
| | 171 | |
| | 172 | with this instead: |
| | 173 | {{{ |
| | 174 | -------------------------------------------------------------------------- |
| | 175 | {% with |
| | 176 | pv = [(a[0].strip(), a[1].strip()) for a in [b.split(':') for b in |
| | 177 | [c.strip() for c in |
| | 178 | ticket_props.replace('|', '\n').splitlines()[1:-1]] if ':' in b]]; |
| | 179 | sel = ['Reporter', 'Owner', 'Type', 'Status', 'Priority', 'Milestone', |
| | 180 | 'Component', 'Severity', 'Resolution', 'Keywords'] %}\ |
| | 181 | ${'\n'.join('%s\t%s' % (format(p[0]+':', ' <12'), p[1]) for p in pv if p[0] in sel)} |
| | 182 | {% end %}\ |
| | 183 | -------------------------------------------------------------------------- |
| | 184 | }}} |
| | 185 | |
| | 186 | The table of ticket properties is replaced with a list of a selection of the properties. A tab character separates the name and value in such a way that most people should find this more pleasing than the default table, when using MS Outlook. |
| | 187 | {{{#!div style="margin: 1em 1.75em; border:1px dotted" |
| | 188 | {{{#!html |
| | 189 | #42: testing<br /> |
| | 190 | --------------------------------------------------------------------------<br /> |
| | 191 | <table cellpadding=0> |
| | 192 | <tr><td>Reporter:</td><td>jonas@example.com</td></tr> |
| | 193 | <tr><td>Owner:</td><td>anonymous</td></tr> |
| | 194 | <tr><td>Type:</td><td>defect</td></tr> |
| | 195 | <tr><td>Status:</td><td>assigned</td></tr> |
| | 196 | <tr><td>Priority:</td><td>lowest</td></tr> |
| | 197 | <tr><td>Milestone:</td><td>0.9</td></tr> |
| | 198 | <tr><td>Component:</td><td>report system</td></tr> |
| | 199 | <tr><td>Severity:</td><td>major</td></tr> |
| | 200 | <tr><td>Resolution:</td><td> </td></tr> |
| | 201 | <tr><td>Keywords:</td><td> </td></tr> |
| | 202 | </table> |
| | 203 | --------------------------------------------------------------------------<br /> |
| | 204 | Changes:<br /> |
| | 205 | <br /> |
| | 206 | * component: changset view => search system<br /> |
| | 207 | * priority: low => highest<br /> |
| | 208 | * owner: jonas => anonymous<br /> |
| | 209 | * cc: daniel@example.com =><br /> |
| | 210 | daniel@example.com, jonas@example.com<br /> |
| | 211 | * status: new => assigned<br /> |
| | 212 | <br /> |
| | 213 | Comment:<br /> |
| | 214 | I'm interested too!<br /> |
| | 215 | <br /> |
| | 216 | --<br /> |
| | 217 | Ticket URL: <http://example.com/trac/ticket/42><br /> |
| | 218 | My Project <http://myproj.example.com/><br /> |
| | 219 | }}} |
| | 220 | }}} |
| | 221 | |
| | 222 | However, it's not as perfect as an HTML formatted e-mail would be, but presented ticket properties are at least readable... |
| | 223 | |
| | 224 | |
![(please configure the [header_logo] section in trac.ini)](/trac/siu_guarani/chrome/site/SIU-Guarani.png)
